Question 1

What is Gewape Cloud Infrastructure?

Accepted Answer

Gewape Cloud Infrastructure, popularly known through the Gewape Cloud Platform and Gewape Cloud wordmark, designs, deploys, and operates sovereign cloud environments for regulated enterprises, banks, governments, telecoms, MSMEs, critical infrastructure operators, and digital platforms that need data residency, support accountability, backup planning, security controls, and customer-review evidence.

Question 2

Where are Gewape Cloud's datacenters located?

Accepted Answer

Gewape Cloud Infrastructure works through country-specific deployment paths. Each country page explains the relevant residency, regulatory, operational, connectivity, and engagement model; final placement, backup location, DR model, and service availability are confirmed in the written scope.

Question 3

Does Gewape Cloud support data sovereignty requirements?

Accepted Answer

Yes, Gewape Cloud Infrastructure supports data sovereignty requirements through country-specific service scopes. Customers should confirm production data, backups, logs, support copies, sub-processors, and administrative access boundaries in the DPA and written quote.

Question 4

What industries does Gewape Cloud serve?

Accepted Answer

Gewape Cloud Infrastructure serves enterprises, banks, governments, MSMEs, clinics, research teams, telecommunications providers, public sector teams, critical infrastructure operators, and regulated digital platforms.

Question 5

How are Gewape Cloud service levels defined?

Accepted Answer

SLA, service credits, maintenance windows, backup frequency, restore testing, RTO, RPO, and disaster recovery terms are contract-specific and should be confirmed in the written quote.

The same products, in the region you choose

Self-service on the Gewape Cloud Platform

Kigali

Huye

Nairobi

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